ForestBagsAU is taking a short break
Reviews
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Brooke on Aug 18, 2022
5 out of 5 starsI have been anxiously awaiting my delivery, but it came all the way from Australia so it took the expected if not less time to get here. I was not disappointed when I opened the simple beautiful bag the purse came in. The leather smell is lovely and everything about this purse is what my dreams were made of. I am beyond please!! Thank you so much Forest Bags, and I appreciate all the good communication you provided.
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Jessica on Aug 13, 2022
4 out of 5 starsThis crossbody is beautiful! It’s a soft leather, the color is gorgeous! I love that the leather has already been treated. Also, it’s the perfect size for my wallet, cell phone, and lip gloss! My only complaint - I paid extra for the liner, and the liner isn’t as deep as the purse. So when I get everything in my purse, it pulls the purse into an odd shape at the top near the zipper. It’s disappointing. Especially with the extra cost.
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Barbara on Feb 20, 2021
5 out of 5 starsLove, love, love my new bag! Beautiful, well made, just the right size❤️
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janetvy on Feb 16, 2021
5 out of 5 starsAbsolutely beautiful craftsmanship. Cannot recommend enough ❤️
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Liz Williams on Nov 27, 2020
5 out of 5 starsI love my custom made bag! I couldn’t decide between Black and Tan so Samantha made it with black on one side and tan on the other with two straps. It is such good value and very well made. I was a bit nervous about buying online as I like to see something first but this worked out so well that would definitely purchase from her again!
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Cate on Oct 2, 2020
5 out of 5 starsBeautifully made and lovely soft but thick leather. I want all the colours now!
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Vanessa on Oct 1, 2020
5 out of 5 starsGorgeous bag and great seller. Beautiful leather which is the perfect colour. Very happy with purchase
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Aiden on Sep 27, 2020
5 out of 5 starsForestBags' Crossbody Purse is of astonishing quality! The whiskey-coloured leather is rich in depth, and the leather texture is extremely soft and pleasant. The optional interior lining comes with exceptional stitchwork, and offers ample storage. I thoroughly recommend this purse/handbag!
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Jade on Sep 27, 2020
5 out of 5 starsFast shipping and amazing product. I can't get over the way this leather feels! Just what I was looking for, thank you
Forest Bags
Shop members
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Samantha
Owner, Designer And Maker
Forest Bags was established in 2012 with a desire to create bags with a classic, minimalist aesthetic using quality materials. Each bag is individually handmade to order by me.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Custom and personalised orders
I am happy to discuss customising my existing designs with you. Just send me a convo!
From time to time I do undertake new design work but this depends upon how busy I am!
Please note that customised products are not eligible for return.
Sizing details
My diaper tote bags do come in different sizes. I try to represent these sizes as best as possible in my listing details. Should you need any more specific information please contact me.
Gift wrapping and packaging
All bags are wrapped in a protective plastic bag and cotton dust bag with my Forest Bags branding. I do not normally include an invoice.
Wholesale availability
As a one-woman show I do not currently undertake wholesale orders but this may change in the future, so drop me a convo!
Shipping
FREE WORLDWIDE STANDARD SHIPPING!
All bags are shipped overseas by Standard Airmail with Tracking. Estimated delivery time to North America is 2-3 weeks. A tracking number will be provided. You can upgrade to Express International Shipping at checkout with average delivery time of 1 week to North America.
Within Australia, all bags are shipped by Australia Post Parcel Post with standard delivery between 5-10 days. You can upgrade to Express shipping at checkout with estimated delivery of 1-3 days.
Please note that shipping delays due to Covid are still evident across the world and that any shipping delays due to flight, logistic, Customs or staff disruptions are beyond my control.
Custom Duties and Taxes
I ship all around the world and each country has its own individual taxes and laws regarding imports. Please note that any additional charges incurred through your country's Customs is the sole responsibility of the purchaser.
To my UK and German customers - please note that my experience is that you are likely to incur some customs and import charges before your item is delivered. Please be aware of your responsibilities and the potential additional costs before placing an order.
Production times
I individually handmake each bag to order myself. During busy periods it may take up to 3 weeks before your bag is ready to ship, although I will always endeavour to make and ship your bag as soon as possible.
Should you require your bag by a specific date, let me know and I will do my best to prioritise your order. Remember you can also select Express shipping at checkout which will significantly speed up your shipping times.
Returns and refunds
If your bag is faulty or defective then I will always offer to either repair, replace or refund you.
Should you wish to return an item due to a change of heart, I will accept returns on the following basis:
1. The item is in its unused, original condition free from stains, smells and signs of wear.
2. You advise me of your wish to return the item within 7 days of receipt.
3. You are responsible for the safe return of the item. A tracked or insured service is recommended.
4. Once received back, you will be refunded the original cost of the bag, not including the original or return shipping costs. These are the responsibility of the buyer.
5. Returns are not accepted on customised or personalised orders.
Seller details
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